Accessibility Statement

20 August 2025—Last updated
 

Our commitment
Vetco is committed to delivering a website that's accessible and inclusive for all users. We strive to follow international accessibility best practices where feasible, ensuring that content is perceivable, operable, understandable, and robust.

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Features we’ve implemented

• Alternative text for images – Descriptive alt text is provided for images to support screen reader users.

• Semantic structure – Pages use headings, lists, and HTML landmarks for logical navigation and readability.

• Keyboard-friendly navigation – All interactive elements like forms, links, and navigation menus support full keyboard access.

• Readable content – Text is typically high contrast and sized for legibility across devices.

• Responsive design – Website functions smoothly on various screen sizes, from desktop to mobile.
   

Areas for improvement

While we aim to adhere to WCAG 2.1 guidelines (Level AA), there are areas still being refined:

• Dynamic content focus – Some components like carousels may require improvement in focus management for screen reader users.

• ARIA enhancements – Additional ARIA attributes may be needed for advanced interactive features to provide fuller accessibility.
   

How we test

• Automated checks – We employ tools like accessibility validators to identify issues programmatically.

• Manual testing – We manually verify functionality using keyboard navigation and screen readers.

• User feedback – We actively invite feedback to guide ongoing improvements.
   

Feedback & assistance

If you encounter barriers or need assistance accessing content, please reach out:

• Email: office@vetco.co.nz (Edendale) or koffice@vetco.co.nz (Kennington) Vetco

• Phone:

  • Edendale Clinic: +64 3 206 6170

  • Kennington Clinic: +64 3 230 4689 Vetco
     

Let us know:

• The specific page or content you're having trouble accessing.

• The assistive technology or browser you’re using.

• Your contact info (optional, but helpful if we need to follow up).

We aim to respond to all inquiries within 5 working days.
 

Ongoing improvements

Vetco regularly reviews website accessibility and integrates enhancements during updates. The date of each update is noted here for transparency.